No specific license; operated within the mandates set down by the individual states in the United States. Alaska, Washington, D. Have you heard about the excitement associated with Xpressbet? Although Xpressbet is not the typical internet casino and does not offer fan favorites such as roulette or blackjack or an Xpressbet sportsbook, it does offer some fantastic horse racing options that are second to none. Xpressbet provides users with a breakdown of state restrictions, and the site prohibits players in some states from registering for an account.
For example, residents of New Jersey are barred from creating an Xpressbet account due to state law while there are no restrictions on horse race betting in Oregon. Xpressbet launched in - long before the internet casino boom. The laws connected to online gambling in the US are much stricter than those applied to horse race betting, which is likely why Xpressbet was founded well ahead of the generic internet casino sites for US players.
The BBB serves as a watchdog agency that allows consumers to make complaints about a business and provides the business with the chance to address the issue.
Any grievances reported to the BBB are made public with retracted names or personally-identifying information. Currently, every issue has been resolved by the company, although the resolution is not always in the favor of the player.
More than half of the problems resulted in Xpressbet rightfully refunding or releasing earnings to players while the others were posted with copies of letters that were sent directly to the gambler with a justification of withholding money.
This tact goes a long way in providing transparency to their players and shows that Xpressbet is committed to supplying their players with quality customer service by addressing all problems brought to their attention.
Marked at , in global engagement, the average time spent on the site is less than a minute. Although horse races are a somewhat notorious sport, this is still a meager average. Xpressbet is not a listed company. Although Xpressbet does not list that they are associated with any other brands, they have gone to great lengths to align themselves with a range of other affiliates which include Golden Gate Fields, Laurel Park and Palm Meadows.
The site provides resources that players can use to find the support they need to assist in a compulsive gambling problem. While this information is helpful, the responsible gambling page misses vital pieces of information about how Xpressbet will help a user to curb or restrict their betting habits.
The policy does not even provide the option of closing an account. Xpressbet goes to great lengths to abide by state-specific laws regarding player enrollment. For example, Alaska, Washington, D. Virgin Islands, and Utah do not allow their residents to create an account through Xpressbet while many other states allow you to place a bet in a specific manner, such as over the phone. There are also age restrictions on opening an Xpressbet account.
The following states require that a user be over the age of While novice players may be hesitant to provide their social security number, Xpressbet is required to report your winnings to the IRS because it is considered income.
This income is linked to your social security number, and you will need to pay taxes on it at the end of the year. Xpressbet tries to verify all player identification information electronically, which eliminates the need for a user to provide Xpressbet with any other physical documentation. However, if a piece of information cannot be verified, Xpressbet reserves the right to request documentation such as credit card images, bank statements, social security card image or a utility bill.
Although the information that Xpressbet requires should be something that any person should know, how Xpressbet presents it, is cumbersome.
On the rare occasion that Xpressbet needs to confirm documentation, a member of their customer service team will reach out to you via e-mail with the specific information that you need to submit to complete account registration or funding. Players can respond to that e-mail with a PDF and expect a resolution within 24 hours. Except for check, money order or wire transfer, a player can begin making bets with real cash instantly.
If you have any issues funding your account, the site indicates that you should reach out to a member of their team so they can walk you through the steps you can take to get your account working properly. Xpressbet offers a variety of ways to fund or withdraw earnings from your player account. The best way to conduct transactions is electronically through their website; however, players also have the option to make deposits in-person, by phone or through the mail.
Xpressbet does not require players to prove their source of wealth unless there is an issue in funding their account. If multiple funding methods are attempted and declined, Xpressbet will flag your account for possible fraudulent activity and ask you to reach out to a member of their customer service team to address the issue.
Xpressbet has some of the best bonuses that we have seen from a betting entity. The Xpressbet team makes it easy for you to build up your player account with Xpressbet cash by offering a wide range of bonuses that tailor to serious and casual bettors, alike. You can register over the phone by calling Pimlico Race Course at or and ask for Ty Ehlis ex: You can email your registration form to: ty. How do I get a registration form?
You can email ty. Or you can download the registration package here. When should I register? As soon as possible. We have capped registration at people and spots will fill quickly. No, you do not have to be a member of the NHC tour to participate in the tournament. There will also be a NHC Tour registration form in the sign-up package for you to fill out and return along with your Handicapping Tournament Registration.
How much is the Entry fee? Do I get to keep what is in my bank at the end of the tournament? Yes, the bankroll is yours to keep. How many places do you pay? TDN: You were a big part of the development of Youbet. RL: When we started, the internet was in its relative infancy. It was dial-up technology, so the network speed simply wasn't there. Live video stopped and buffered repeatedly.
We spent a tremendous amount of resources to alleviate that and ended up developing our own proprietary technology for video. Fast forward to today, the technology has advanced so much that it really just isn't an issue. Customers can simultaneously stream multiple HD feeds on their laptop.
As a result of the technology 'catching up,' we're now able to devote more time and resources to developing customer-facing 'features' that we were not able to do 15 or even five years ago. TDN: How has the online wagering customer experience changed over the past 20 years? RL: What was true 20 years ago is still true today—betting on horse races is a very cerebral game.
It's like putting together the pieces of a puzzle where you think you are smarter than other guy. That hasn't fundamentally changed from the beginning of ADW, or even the beginning of pari-mutuel wagering. If you look at the sophistication of an ADW from to to , the ability to integrate the necessary components to play the game has become infinitely better for the customer. Everything from the way we display odds to the way we stream multiple videos to the way we can create customer interfaces that cater to individual customers is something we could have only dreamt about decades ago.
Simply put, technology has allowed the game to become more entertaining for consumers. How does Xpressbet compete in this sphere? RL: We have a points-based rewards system called XB Rewards that all of our customers are automatically enrolled in. Customers receive points for every bet they make and every day they wager, and we offer bonuses and promotions on certain days so people can accumulate rewards points even faster.
Since Xpressbet is a member of The Stronach Group, we wake up every day thinking of ways we can we support live racing, so a lot of our rewards are centered around experiences at the track. Stuff like watching a race with the track announcer, going to the Preakness or Pegasus World Cup, or watching a race from the winner's circle. Fans want these experiences and we try to give them the access. We offer all levels of rewards and at is something all of our regular players can benefit from.
As for our higher-volume players, we've found that instead of having the experiential rewards, they would rather have money back, which we are also able to accommodate in our rewards program. To us, rewards and rebates are one in the same.
Legal, licensed and based in the United States. What are the requirements to sign up? Security How do I know transactions are secure? How do I know my money is secure? Wagering Can I wager immediately? What types of wagers are available? What type of wager information do you offer? What tracks are available for wagering? I won my last bet but the winnings are not showing in my account.
What should I do? Is my money secure in two different products?
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