Who owns cheapair.com

They were on it and took care of my reservation quickly. I will gladly pay a higher price next time to avoid dealing with the incompetence.

A simple international flight has become a nightmare. I wasted more time on the phone with these people than anything. Trust me--it is not worth it. I will never book with them again.

I booked a round trip flight on the Cheapair. I entered my credit card and everything, clicked confirm Nice business model you have there. They could have very easily covered the minimal cost difference and kept a customer for life.

But no. They couldn't do that. That was too much customer service for them to handle. That's cool. I will gladly find another place to buy discount airlines tickets in the future. Bye, Felicia. Called re. Slow online airline booking. Called and immediately call was answered, question asked, answered politely and confirmed that in fact my reservation was confirmed.

Within minutes, call came about a direct flight option, which we decided to take. Altogether a very positive experience. I booked two tickets from lax to sydney. We were not able to travel. American Airlines has documented that they refunded both tickets to cheapair. Cheap air did not refund either ticket back to me.

Do NOT use this company! They steal from their customers! Worse waste of time on the phone! They don't understand or they pretend not to, long hold times, if was for me I would cancel but the could not even give the information to do that! I being in hold to talk to supervise for more then 20min so I can get tired and hand up they gave me to diffent answers to same question in the same day!

Never again book thru here. My computer froze up while booking flights on silver airlines. Your agent handled my call and took care of everything. Thank yoi. They are full of fraud. You are lucky that you still got ticket but they give me a big time scam.

They are scammers nothing else. Hi David, that does not look like our booking number. Our booking numbers are 10 digits long and start with 2. If you still believe you booked with us can you please email us at help CheapAir.

Thank you. Hi La Wanda, we can usually accommodate two payments. The best way to do is by contacting help CheapAir. Hi Jessica, The airline should be able to locate you with your name or 6 digit airline confirmation that we display on our emails. I don't have any information other than your first name but if you booked with us, and you email us at help cheapair.

Thanks, Lucy. Hi Ann, Did you purchase the seats with us? Can you email us at help cheapair. Generally seat assignments should show on the itinerary we provide, but additional seat charges may not depending where in the booking process they were bought, but if purchased with us we can provide invoices. Thank you, Lucy.

Hi Anthony, I'm sorry to read that. Looking at your booking number pretty sure you did NOT book with us. I think you might have booked with a different company, possibly CheapOAir, we don't have an O in our name. If you still think with us, give us a call so that we can research the matter at Thanks, CheapAir Team. Hi Mimi, You can go to MyTrips if you have a booking and we have a "Price Drop" button to see if your fare has gone down. If you track your exact itinerary on our website, you can get a notification when the fare drops.

Hope that information helps. Thanks, CheapAir Tearm. Hi Barbara, Because the payment plan depends in part on your credit worthiness you have to do the application through Affirm at checkout. However you can opt out at that time if you do not like the terms or payment plan.

I hope this information helped. Thank you, CheapAir Team. Hi Thorben. Sorry to hear you've had a frustrating experience. Can you elaborate a bit on what the issues you are having relate to? Feel free to reach out directly to me at shannonm cheapair. I can make sure your concerns are heard and addressed. WE have a lot of cryptro customers who really like our service and who use us to book their first class and business class tickets.

We'd love the chance to make this relationship work! Search cheap airline tickets and book discount airfares and air tickets, including cheap last minute fares. Share on Twitter. Add a note optional - e. Write a Review Ask a Question. Ratings On Other Platforms. Corporate Values. Overview CheapAir has a consumer rating of 4. Add media. What reviewers want you to know Positive highlights My customer service representative was extremely helpful.

Critical highlights No critical highlights yet. Top Positive Review. Top Critical Review. We keep the mood light, positive, and creative for customers and ourselves. We keep things real, human and fun. First travel site to let you mix and match two non-partner airlines into one booking. Cheaper and more convenient itineraries became possible.

First travel site to show in-flight amenities with each flight option. Started accepting Bitcoin for flights. The first online travel agency in the world to do so.

Built the first voice enabled mobile app. Just say what you want instead of typing it. First online travel agency to sell flights to Cuba from the U. A big technical challenge, take our word for it. First to show side-by-side comparisons of all the fares on a flight. But to fly commercially, they had to book a ticket to another country, such as Mexico, and use a foreign domestic airline, like Aero Mexico, to fly to Cuba.

This challenge will remain in place until the U. Department of Transportation comes to an agreement with the Cuban government. That leaves U. In the interim, travelers can use CheapAir to bundle the two international flights. The process will be simplified, but it will certainly not be free of challenges, said the California-based company. CheapAir will handle the logistics of coordinating with two separate airlines, but it is still two distinct purchases for the customer.

That means travelers must also pick up their bags in the foreign "gateway" city and obtain a visa for Cuba there. And because it is two separate tickets, layovers are far from optimized, sometimes even stretching overnight. CheapAir, founded in , even gives each customer contact information for a live travel agent to help smooth out any issues.

He also said the company was the first to accept bitcoin, and display in-flight amenities in online flight listings. Klee got the idea after he noticed increased search volume for flights to Cuba, thanks to a U. The changes allowed anyone who falls within 12 approved travel reasons, such as education, journalism, or humanitarian work, to visit Cuba without providing extra documentation to the government.

The actions also freed travel companies to book tickets to Cuba. Under the new rules, customers booking a flight will still have to check a box declaring their reason for visiting the Caribbean nation, which CheapAir must keep in its records for government purposes.

Tourism is still illegal in Cuba-travelers are responsible for knowing whether they fit within the restrictions, available on the U.

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